Next Day Shipping

Shipping & Returns

SHIPPING POLICY:

All paid orders are generally processed within three business day.  We do not ship weekends or holidays, so please account for non-business days when placing your order.  Weekend orders will begin shipping Monday and ship in order of time placed over the weekend. Tracking information will be provided for each order via the email that was used at checkout.

0-1lb $6.00
1lb-5lb $10.00
5lb-10lb $14.90
10lb and above $19.90
Free shipping on orders over $75
RETURN POLICY:
We hope you LOVE your purchase.  However, we know that sometimes items don't fit or you don't like your item and an exchange is necessary.  Online purchases are eligible for Online Credit or Exchange only - no cash refunds.  

Also, all accessories, earrings, and leggings are FINAL sale as well. This is for hygienic purposes and in the best interest of our customers. 

FOR ONLINE CREDIT:

1) Returns must be received by Abbott Lane Designs +Boutique 14 days of receipt of merchandise, no exceptions.  This gives our customers time to decide if they are satisfied with their purchase.  

2) Returns must be unworn, unwashed, and have all original tags attached.  Returned items that appear to have been worn, washed, stained or smell of smoke OR perfume the return will be refused.  If refused we will email you and you can choose to send it back to you at your expense OR have us donate it.  Any refused returns after 30 days that we have will be donated to a local charity of our choice.

3) Online store credits cannot be issued until the return is received.  We cannot go back and apply a refund to a past order.  PLEASE DO NOT REQUEST ONLINE STORE CREDIT TO BE REFUNDED ON PREVIOUS ORDERS - THE CODE MUST BE USED AT CHECKOUT - AS MUCH AS WE WANT TO HELP, THE ONLY WAY TO KEEP OUR RECORDS IN ORDER IS FOR THE CODES TO BE USED AT CHECKOUT!  THANKS FOR YOUR HELP!

4) No Return Authorization is needed!  Simply return to: 

Abbott Lane Designs
362 Abbott
Waxahachie, Texas 75165

5) Please include a copy of your packing list with the items you are returning circled and indicate the reason for your return.  

6)  The customer is responsible for all return shipping costs.  We recommend a method of shipment that will provide a tracking number (ask your post office for options).  Abbott Lane is not responsible for items lost or damaged by the shipping company.

7) If we receive an item back that does not qualify for a return (such as list below) we will either donate the item in your name to a local charity or send it back to you at your expense. Personalized items, earrings, leggings and SALE items are FINAL sale only.

8) Once we receive your return please allow 5-7 business days for us to process it, but we shoot to be much faster than that! :-)  You will be issued an online code via email in the amount of purchase (less any shipping) to use online for purchasing at www.abbottlanedesigns.com.
9) If you believe the item you ordered was received by you damaged or defective, please email us immediately at abbottlanedesigns@gmail.com and we will address it.  All damage claims must be made within 5 days of receipt of your order.
ONLINE STORE CREDIT WILL BE EMAILED TO CUSTOMER IN THE FORM OF AN ONLINE CODE THAT CAN THEN BE USED ON THE WEBSITE.  ALTHOUGH OUR CODES DO NOT EXPIRE, THEY ARE SUBJECT TO LAWS THAT MAY REQUIRE US TO SEND THE CASH VALUE TO YOUR STATE IF UNUSED! PLEASE USE THEM AS SOON AS YOU RECEIVE THEM!!